Cultural Groups – PROGRAMME CO-ORDINATOR

 

EIL Intercultural Learning is an Irish “not for profit” organisation which provides intercultural learning opportunities through study abroad, youth leadership, language training, travel awards, group educational programmes, and other cultural immersion activities for over 2,500 people each year.

Job Purpose:

As Programme Coordinator you will be responsible for day-to-day organisation and operation of incoming group programmes. 

The main programme areas are:

Road Scholar https://www.roadscholar.org/collections/ireland/
Faculty Led https://www.eilireland.org/cultural-groups/faculty-led-in-ireland/ 
We also host Youth groups from our partner organisation Experiment Germany.
For more general information see https://www.eilireland.org/cultural-groups/

Specific duties will include:

Administration: 

  • Advance hotel bookings & re-confirmations 
  • Advance bookings & subsequent re-confirmations of all visits, lectures tours & meals.
  • Liaising with Road Scholar UK on all aspects of programme administration
  • Troubleshooting operational and participant issues if they arise
  • Management of rooming lists through liaising with & updating sending partners, hotels & hostels 
  • Liaising with participants on pre-programme hotel bookings & general pre and post programme inquiries 
  • Coordinating the preparation and checking of group leader folders
  • Participants’ welcome packs
  • Liaising with local co-ordinators to ensure placement of homestay groups with suitable host families
  • Updating sending partner organisations on lists & placement details
  • Inputting groups invoices into our accounts package as well as cheque entry

Programme Maintenance:

  • Group Leader support, including group leader out of hours support phone rota duty
  • Researching new venues, restaurants & sites
  • Orientation talks 

Programme Development

  • Developing new programme ideas
  • Researching new programme content

 

Skills/Qualifications:

  • Bachelors Degree in relevant discipline or equivalent
  • Minimum 2 year’s work experience in administration
  • Experience working as part of a team
  • Problem solver 
  • Proven initiative / Ability to manage own workload and set priorities while maintaining a strong attention to detail 
  • Highly organised with excellent  time management and planning skills and an ability to get things done on schedule
  • Highly flexible with an ability to multi-task
  • Strong communication skills (written & verbal) 
  • Excellent IT, record keeping and administration skills
  • Full drivers license preferable

Knowledge Required:

  • Knowledge of Ireland and Irish culture
  • Experience in the Irish hospitality sector
  • Experience with Public Speaking / Ability to lead Welcome Workshops

Start Date: As soon as possible
Location: EIL office in Cork city and will involve travel within Ireland
Duration: Permanent subject to 4 month probationary period
Working hours: Average of 37.5 hours per week.
Salary: €30,000pa (Payable weekly)
Holiday entitlements will be all public holidays plus 22 working days (four of which should be taken over the Christmas period) plus Good Friday.

Deadline for application: 10am on Monday September 9th 2019

How to apply: 

Please download and return the completed application form and a copy of your CV to [email protected] by 10am on Monday September 9th 2019. If you prefer to have a Word Version of the application form please let us know.  Interviews will be held on a rolling basis. Any queries about the role, please contact Marian Lawlor on 021 4551535. 

This is a re-posting of a position first advertised in July. If you have already submitted an application it is not necessary to do so again.