EIL Ireland is fully committed to responding to any complaints received in a timely manner, and to address any concerns with clarity and empathy. We also like to ensure it is as straightforward as possible to submit a complaint, should the need arise.

What to do if you have a Complaint?
If you do have a complaint about any aspect of our work, the quickest way to contact EIL would be via email at: [email protected] . We will ensure to reply to you in a timely fashion with sensitivity and discretion.

Alternatively, you can reach out to us by writing to:

Complaints Team,
EIL Ireland,
1 Empress Place,
Summerhill N,
Co. Cork,
Republic of Ireland